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We’ve gathered some of our most commonly asked questions and answered them. Not finding an answer to your question?

At the beginning of 2017, two former companies came together under the umbrella of the equivant brand: Courtview Justice Solutions Inc. and Northpointe Inc. The portfolio was created to better serve the justice community under a single name and to better focus on delivering superior solutions and results for everyone within the justice system.

equivant portfolio companies have offices in Ohio, Michigan, and Florida.

Constellation Software, Inc. (CSI)  is a publicly traded company on the Toronto Stock Exchange with an average growth of 38% year-over-year, over $5 billion in gross revenue, and over $310 million in net income. CSI has six major portfolios, its oldest being Volaris, in which the equivant portfolio resides.

Our applications are hosted through Amazon Web Services (AWS) GovCloud, allowing our customers to only need a high speed internet connection to access our solutions.

On-site applications require an agency-provided array of hosting infrastructure, including redundant power, redundant telecommunications, redundant switching and routing, and access to uninterrupted power in event of power outages to the local facility, whereas hosted applications offer a trusted and secure environment without the responsibility of managing multiple vendor agreements and providing 7×24 staffing and infrastructure operations. Implementation time and overall investment are also vastly decreased through a third-party hosting platform.

Onboarding is dependent on a variety of aspects and permissions that must be taken care of at the onset of any engagement. However, your team will be assigned an Implementation Specialist to walk you through every step of the process and who will own keeping all details moving on our end to ensure that you and your team can get up and running as soon as possible. Find out more about our implementation services.

Absolutely. Our dedicated Customer Care team is available to you if an issue arises, a question pops up, or if a new need emerges. Our current customers can always feel free to open a ticket using our customer portal here.